Criteria
Criteria for Consideration as Best Healthcare Brand 2021
- Innovation in Healthcare
- Infrastructure
- Healthcare standards adopted
- Overall Awareness
- Overall Perception
- Patient Satisfaction and loyalty
- Service quality
- Levels of communication and transparency
Sectors Covered
- Hospitals
- Pharmaceuticals companies
- Ayurveda Centres
- Health Insurance providers
- Medical Equipment & Device Manufactures
- Health and Wellness Brands
- Diagnostic Labs
- Telemedicine
- Technology Enablers
- Start- Ups
- E-commerce
- Medical Tourism Enablers (State and the Private sector)
- Sustainability
- Exemplary response to Covid 19 (exceptional commitment and dedication to public service)
Eligibility Criteria
- The company should have presence in India
- Should have minimum of 03 years of operational office(s) as on March 2021
- Should have a minimum growth rate of 5% Year on Year
- Annual turnover for Start-Ups and emerging brands (0-6 years old) should be a minimum of 50 Cr, 100 Cr and above for Public & Private sector companies (6+ years)
- Should have played a pivotal role in development and enhancement of its reputation in the industry, by providing holistic products and/or exceptional customer services and other essentials as covered under Selection Criteria
- Key elements to be considered includes overall market share, workplace culture, business ethics, CSR, degree of innovation, extent of expansion into national and international markets most importantly should have achieve excellence
- Any other notable achievements (awards/accolades/member of notable industry associations)
